FAQs
Frequently asked questions
Everything you need to know about Pro Kit Designer.
Getting Started
Pro Kit Designer is a WordPress and Shopify plugin that adds a full 3D kit customizer to your existing store. Your customers can design their kits in real time u2014 choosing colours, uploading logos, adding names and numbers u2014 and submit a quote request directly through your site.
No. Installation works like any standard WordPress plugin or Shopify app. If you need help, our team will handle the installation for you as part of the one-time integration fee.
You need a WordPress website or Shopify store. We provide starter 3D models and design templates u2014 you can be live within days of signing up.
Most clients are live within 3u20137 days. This includes plugin installation, uploading your products, configuring your colour palettes, and testing the customer-facing designer.
Features
Currently 20+ sports including football, rugby, basketball, cricket, goalkeeper gloves, sublimation garments, American football, netball, hockey, athletics, cycling, and more. We can create custom 3D models for any other sport on request.
Yes. Customers can upload any image (PNG, SVG, JPEG) and preview it placed on the garment in real time. You can define which areas are available for logo placement.
When a customer submits their design, the system automatically generates a high-resolution PDF with all garment panels correctly scaled and sized for production. You receive this file directly u2014 no manual reformatting required.
Yes. Customers can upload a spreadsheet with player names, numbers, and sizes. The system generates individual production files for each player in the squad.
WooCommerce integration is in active development and will be released as a free update for all active plans u2014 including lifetime. Shopify ecommerce integration is already available.
Pricing
The $60 integration fee covers the initial installation and configuration of the plugin on your store. This is a one-time charge u2014 not recurring. Lifetime plan holders pay no integration fee.
Yes. Monthly plans can be cancelled at any time with no penalty. You'll retain access until the end of your current billing period.
All your designs, customer submissions, and files remain on your own server. You own everything u2014 we cannot access or delete it.
The Lifetime plan gives you unlimited access to all features, 10 complimentary 3D models, 50 design templates, 24/7 support, all future updates, and no integration fee u2014 for a single one-time payment of $799.
Support
It means you can contact our team at any time u2014 day or night, weekday or weekend u2014 via email or live chat, and receive a response. We don't use automated responses for support queries.
Yes. Our team can create custom 3D models for your products, design kit templates for your catalogue, and build bespoke assets for your brand. Contact us for a quote.
Additional 3D models start from $80 depending on complexity. Design templates start from $40. Contact us with your requirements and we'll provide a tailored quote.
Simple Pricing
Still have questions?
Our team is available 24/7. Book a demo call and ask us anything.